It can also lead to increased shipping costs as businesses try to find ways to protect their packages. Package theft can have a serious impact on businesses, both in terms of lost revenue and damage to reputation. How Does Package Theft Impact Businesses? And even though sales have decelerated since that initial burst at the beginning of the COVID-19 pandemic, we are still seeing eCommerce sales growing at nearly 14.2% each year.Īs online sales continue to grow, it’s likely that porch piracy will become an even bigger problem. In 2020, eCommerce sales in the United States saw a 31.8% year-over-year growth2. This problem is only compounded by the fact that eCommerce sales are also on the rise. Every day, over 1.7 million shipments1 go missing-about $25 million worth of consumer products, the New York Times reported. Porch piracy is a growing problem in the United States. Not only does it result in lost revenue, but it can also damage your reputation if customers feel that their orders are not safe from theft. Whatever the reason, porch piracy can be a serious problem for businesses that rely on shipping to customers. In other cases, it may be because the individual is specifically targeting a business or type of product. In some cases, it may simply be because they are opportunistic and see an easy target. There are a number of reasons why someone might resort to package theft. This can happen when a package is delivered and the recipient is not home, or it can occur even if the recipient is home, but the package is left unsecured. Porch pirating is the act of stealing packages from someone’s doorstep.
In this post, we’ll take a look at what porch piracy is, how to prevent it from happening to your business, and how AfterShip Protection can help. It's something we've all been affected by, and it can be a real problem for merchants and eCommerce business owners. This frustrating experience is known as "porch piracy". Not only does this impact your bottom line, but it upsets customers-they may even blame you for it. Imagine perfecting your post-purchase experience with every detail thoughtfully considered, only to have your carefully curated package stolen right off your customer's doorstep.